So what does DHR Support Services provide?
Our aim is to become a ‘One-stop-shop’ for people who wish to retain independence in their own homes and we offer a realistic alternative to Residential Care.
Whilst many of our service users will be young adults, the range of conditions that we cover includes: Autism, physical disabilities, Learning Difficulties and behavioural problems in the comfort of their own homes.
We start with a competitive edge: our Registered Manager has been employed with one of the leading service providers for over 13 years and has learned many of the day-to-day administrative functions that make a support service successful.
Mr. Hiran Kariyawasam has built a reputation for outstanding customer service, dedicated service to achieving the company objectives in his previous career in the care industry and it is our belief that his reputation will help to build a strong client base.
Keys to success for DHR Support Services Ltd:
Our innovative efficient multi versatile managerial structures lower the cost of providing this care considerably
24/7 Out of hours on-call support
Clear and simple protocol and support plans
Our service users are involved in the recruitment process
Our well trained dedicated staff will cater a better service
Accessible support network in case staff need additional expert support
Our fair wages and team structure lower dissatisfaction and thus turnover rates among our staff
Consistency will be maintained within the teams by close observation and supervision process
We match our carers based on our service user requirements
Our service users’ days begin with clear and meaningful structure
Our managers begins their careers with us as care workers and fully understand the important role our carers play
Dedicated registered managers hands on for all areas of support
Service users are able to select their preferred methods of communication
As a caring company we care for our employees as well as service users
They will have sufficient options in their daily tasks
What we don’t do:
We do not use the agency staff who cannot update their knowledge and understanding regularly
We do not admit a service user if we are not confident to satisfy his/her needs
We do not show the disability to market our services. We only promote their ability to explore new avenues